Effective Date: July 6, 2026

Welcome to BFactor Agency. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Our Services

We provide professional digital services, including but not limited to:

• App Development
• Web Development
• Digital Marketing
• PPC Advertising
• Social Media Marketing
• Content Marketing

All services are provided according to the agreed project scope, proposal, quotation, or written agreement.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

• Attempt to gain unauthorized access to our systems.
• Upload malicious code, viruses, or harmful software.
• Interfere with the operation or security of the website.
• Misrepresent your identity or provide false information through our contact forms.

3. Project Inquiries

Submitting our contact form or requesting a quotation does not create a contractual relationship. A project begins only after both parties agree to the scope, pricing, timeline, and other applicable terms.

4. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Supply required content, credentials, and assets on time.
• Review deliverables within a reasonable period.
• Communicate project feedback promptly.
• Ensure they have the necessary rights to any content or materials provided to us.

Delays in providing required information may affect project timelines.

5. Payments

Project pricing, payment schedules, and accepted payment methods will be specified in the project proposal, invoice, or written agreement.

Failure to make payments on time may result in project delays, suspension of services, or cancellation.

6. Intellectual Property

Unless otherwise agreed in writing:

• Clients retain ownership of content they provide.
• Upon full payment, ownership of the final approved deliverables transfers to the client, except for third-party materials, licensed assets, and pre-existing tools or code owned by the agency.
• We reserve the right to reuse general knowledge, methodologies, frameworks, and non-confidential techniques developed during projects.

7. Portfolio Rights

Unless otherwise agreed in writing, we may display completed work, project screenshots, logos, or publicly available project information in our portfolio, website, social media, or Upwork profile for promotional purposes.

If a project is confidential, the client must notify us before the project begins.

8. Third-Party Services

Projects may involve third-party platforms or services, including but not limited to:

• Hosting providers
• Domain registrars
• Payment providers
• WordPress plugins
• Marketing platforms
• Social media platforms
• Upwork

We are not responsible for outages, pricing changes, policy changes, or service interruptions caused by third-party providers.

9. No Guarantee of Results

While we strive to deliver high-quality services, we cannot guarantee specific business outcomes, including:

• Search engine rankings
• Website traffic
• Advertising performance
• Social media growth
• Sales or revenue
• Lead generation

Results depend on numerous factors beyond our control.

10. Limitation of Liability

To the fullest extent permitted by law, BFactor Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

11. Warranties Disclaimer

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not warrant that our website will always be available, secure, error-free, or uninterrupted.

12. Confidentiality

We treat client information as confidential and will not disclose confidential information to third parties except where required by law or with the client’s permission.

13. Cancellation

Either party may terminate a project according to the terms agreed upon in the project proposal or written agreement.

Clients remain responsible for payment for work completed up to the termination date.

14. Links to Third-Party Websites

Our website may contain links to third-party websites, including our Upwork profile and social media accounts. We are not responsible for the content, policies, or practices of those websites.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where our business is registered, unless otherwise agreed in writing.

17. Contact

If you have any questions regarding these Terms of Service, please contact us through the contact form available on our website.